Returns & Exchanges

Your satisfaction is our priority, and we’re here to ensure a seamless shopping experience.

Below you will find our policies by product type. If you have any questions, please don't hesitate to contact us!

Tycho sustainable dispenser shampoo and body wash

Dispensers

We aim for your complete happiness with our TYCHO dispensers. If they didn’t hit the mark, just reach out to our Customer Solutions team within fourteen (14) days of delivery to get a prepaid shipping label. We kindly ask you to send your item back within 7-10 days of receiving the label.

Returns: Upon receipt of your return at our warehouse, we’ll promptly process your refund for the product. Please note, initial shipping costs are non-refundable.

Exchanges: Once your return is received, we'll swiftly dispatch your new choice.

TYCHO Recyclable Packaging for Bathing Products refillable pouches

Shower Essential Refills

We strive for your complete satisfaction. If our shower essentials didn’t meet your expectations, contact our customer solutions team within thirty (30) days of delivery to receive a prepaid shipping label. Kindly return your item within 7-10 days of receiving the label.

Returns: Upon receipt of your return at our warehouse, we’ll promptly process your refund for the product. Please note, initial shipping costs are non-refundable.

Exchanges: Once your return is received, we'll swiftly dispatch your new choice.

TYCHO Travel Set

The TYCHO Travel Set is a final sale item and is not eligible for returns or exchanges.